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External Affairs Coordinator
Public Safety Officer
Constituent Relations Coordinator


External Affairs Coordinator

This role provides an opportunity for exceptional candidates interested in urban issues and public service to work at the organization tasked with improving and promoting Times Square. This position calls for excellent writing and editing skills, experience using social media, and an ability to learn quickly and work effectively in a fast-paced environment.

Founded in 1992, the Times Square Alliance provides core neighborhood services, promotes local businesses, encourages economic development and public improvements, co-coordinates numerous major events (such as Times Square New Year’s Eve and Solstice in Times Square), and advocates on behalf of its constituents with respect to a host of public policy, planning and quality-of-life issues.

The External Affairs Coordinator will report to the Director of External Affairs and work closely with the President on a series of projects that help advance the Alliance’s public policy and government affairs agenda. This includes organizing and developing one-pagers, letters to elected officials, decks and press kits, as well as preparing for and attending meetings with external parties. S/he will work closely with the Communications department to craft messaging in response to specific quality-of-life incidents in Times Square, while also helping to execute a strategic communications and policy agenda. The External Affairs Coordinator will also have the opportunity to work directly with the President on his commitment as Chair Elect of the International Downtown Association, a role that will involve crafting speeches, planning conferences and urban thought leadership work on a global scale.

Job Duties
Regulatory Reform

  • Assist in organizing and developing materials like one-pagers, letters to elected officials, decks and press kits related to regulatory reform and other government affairs related issues
  • Manage two info email accounts and make sure any complaints or suggestions are logged and responded to
  • Work closely with the Communications team to monitor and log any social media conversations related to external affairs efforts, and develop messaging for specific incidents and long-term strategy on regulatory reform issues
  • Manage the A Better Times Square microsite and update as necessary
  • Take notes and provides administrative support at meetings with External Affairs consultants

Other External Affairs Projects

  • Assists with President’s role as Chair of the International Downtown Association, which includes conference planning, monitoring urban trends in cities around the world, preparing talking points, presentations and thought leadership documents, attending events with the President
  • Draft and compile presentations on the transformation of Times Square and other urban trends on behalf of the President for use at conferences and meetings around the globe
  • Contribute to the Alliance tourism advocacy agenda by taking part in meetings on the topic and assisting the President in his role as Co-chair of the NYC & Co. Governance and Advocacy Committee

General Department Support

  • Compiles and disseminates the daily morning clips email to all staff
  • Coordinates and executes clips reports, minutes and slides for board and executive committee meetings
  • Occasionally attend Community Board or other community meetings and disseminate notes on topics covered
  • Make updates to the main Alliance website as relevant or necessary
  • Attend and assist with Alliance events, including New Year’s Eve, Taste of Times Square, Solstice in Times Square and Valentine’s Day (Love in Times Square)
  • Other administrative duties, as needed  


  • Excellent writing, editing and verbal skills
  • Outstanding attention to detail
  • Strong administrative and organizational skills, as well as acute deadline sensitivity
  • Proficient with Microsoft Office programs, Outlook and different social media platforms
  • Interest or background in website management is preferred
  • Interest or background in land use and/or first amendment law a plus
  • Bachelor’s degree required

Please click here to submit your resume and cover letter.

Public Safety Officer

The Department of Public Safety operates 24 hours a day, 7 days a week, 365 days of the year. The Public Safety Officer supports a safe and secure environment for stakeholders, tenants and visitors of Times Square. Officers will be expected to: observe & report information as it relates to Quality of Life conditions; provide members of the public with helpful information on attractions and businesses in the area; execute a number of comprehensive and integrated security measures and countermeasures. Must be able to adapt to the changing needs and priorities of the Department of Public Safety and the Times Square Alliance.

Required Knowledge, Skills and Abilities:
(Includes unique competencies) Individual must be capable to be licensed as a New York State Security Guard; have basic computer knowledge (email, Microsoft Office a plus); a professional appearance; ability to detect problems and report information to the appropriate personnel; excellent verbal communication and report writing skills; able to operate departmental equipment - including radios; use sound and proper judgment when addressing emergency situations; able to listen and communicate calmly, effectively, and courteously in both emergency and non-emergency situations. Must be available to perform mandatory overtime when necessary. Bi-lingual a plus.

Working Conditions:
Officers will be exposed to working outdoors for prolonged periods of time including in inclement weather conditions.Must be available to work at Alliance sponsored events as needed (e.g.: New Year’s Eve, Taste of Times Square, Solstice, etc)

Physical Requirements:
Public Safety Officers must be in good health and physical condition to maintain the physical stamina and agility, visual and auditory acuity necessary to perform the essential responsibilities of this position. Must be able to engage in strenuous physical activity including: foot patrolling, walking, running, and standing for extended periods,climbing and descending stairs, the movement of barricades and other items.

High School Diploma or Equivalency; College Degree preferred

Please click here to submit your resume and cover letter.

Constituent Relations Coordinator

 The Times Square Alliance is seeking a highly-motivated individual with an interest in urban community development, to help us improve and promote Times Square, cultivating the creativity, energy and edge that have made the area an icon of entertainment, culture and urban life for over a century.

The Constituent Relations Coordinator is primarily responsible for supporting business relations throughout the organization and being attentive to the needs of Times Square constituents, including residents, businesses and property owners. The Coordinator will help plan, develop and implement programs that promote awareness of the Times Square Alliance and its business development resources and act as the primary liaison to area businesses promoting our services and programs.

The Constituent Relations Coordinator works closely with the Community Development Coordinator and all Alliance departments to support the organization’s programs and initiatives. Serving as a key link between our commercial constituents and the Alliance, this individual helps link our core services with retail and commercial tenants, creating partnerships and synergies where possible.

The Constituent Relations Coordinator reports to the Director of Economic Development & Community Relations and works with the economic development team in the Policy, Planning and Research Division.

Responsibilities include, but are not limited to:

  • Supporting the Director of Economic Development & Community Relations in being responsive to the needs of and communicating with Times Square constituents, including residents, employees, businesses and property owners.
  • Working with the Director of Economic Development & Community Relations to manage and execute the community engagement agenda within the department’s economic development plan so that the Alliance’s profile among district stakeholders is elevated.
  • Cultivating and strengthening key contacts with respect to commercial tenants, retailers and residents in the district, establishing regular, ongoing communication with the Alliance.
  • Liaising with commercial tenants and retailers in Times Square to promote our services and programs, as well as responding to quality of life and constituent issues in a timely manner.
  • Partnering with the Events & Programming department on community-based events, including outreach to businesses for Taste of Times Square, Love in Times Square, Solstice in Times Square, New Year’s Eve, Times Square Arts and other plaza programming.
  • Attending constituent meetings with the Community Development Coordinator and managing the follow-up from those meetings.
  • Producing the monthly Business Services (B2B) newsletter.
  • Conducting the monthly storefront survey audit and commercial tenant audit in order to maintain accurate storefront data for dissemination to the district, Alliance staff and updating our contact database system.


The successful candidate will possess the following qualifications and skills.


  • Strong administrative and organizational skills
  • Detail orientation and deadline sensitivity
  • Strong creativity and critical thinking skill
  • Excellent verbal & written skills
  • Personal enthusiasm and individual initiative
  • Experience with database management a plus
  • Proficiency in Microsoft Office required, specifically Excel and Word
  • Bachelor’s Degree in urban studies or related field

Candidate must provide a cover letter along with their resume.

To submit resume and cover letter to, please click here.