Along with everyone else, we are following everchanging updates regarding COVID-19. Our focus is to continue to monitor and collect information about how the virus and concerns about it are affecting Times Square specifically, to synthesize and share relevant information from government and industry groups, and to keep calm and carry on within an uncertain and rapidly changing context.

Stay connected and alerted about emergency situations by following the NYC Office of Emergency Management.

New Yorkers are encouraged to text “Covid” to 692-692 for updates.

Table of Contents:

Business Resources:

U.S. Small Business Association (SBA)

Paycheck Protection Program — The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities.  To prepare for the application, start collecting the following information now: 

  • Payroll reports for 2019 and 2020 YTD with corresponding bank statements
  • Breakdown of payroll benefits (vacation, healthcare benefits, retirement benefits)
  • State and local taxes (form 940, 941, or 944)
  • 1099's for independent contractors (if applicable)

If you have questions about the Paycheck Protection Program please call 800-827-5722 or email  

Economic Injury Disaster Loans and Loan Advance — The Economic Injury Disaster Loan (EIDL) program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses including an advance of up to $10,000 within three days of a successful application.  If you have questions about EIDL please call 800-659-2955 or email    

Express Bridge Loans — The Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 with less paperwork. These loans can be a term loan or used to bridge the gap while applying for an EIDL. If a small business has an urgent need for cash while waiting for decision and disbursement on Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan.

Hospitality Industry-Specific Resources:

Restaurants can sign up to be promoted for free through Schneps Media outlets through The World's Fare.

Essential Businesses:

In the New York on PAUSE executive order, as of Marcc 22 at 8pm, only essential businesses can still have an in-person workforce. (Essential businesses must continue to comply with the guidance and directives for maintaining a clean and safe work environment issued by the Department of Health.)

Updates on Closings and New Regulations

Bars, Restaurants, Entertainment Venues, and Gyms Closed
As of 8pm on March 16, restaurants and bars are only be permitted to provide take-out and delivery food. Dining and drinking in establishments is not permitted.

Clubs and bars with no food, movie theaters, entertainment venues, and gyms have fully closed.

If you have tickets for an event like a concert or performance, get in touch with the venue; many like Town Hall, Sony Hall, the Iridium, and more are trying to reschedule events and will honor your original ticket for the new date, or provide automatic refunds for cancelled events.

Restrictions and Guidance for Events
As per the Governor's New York on PAUSE order, non-essential gatherings of individuals of any size for any reason (e.g. parties, celebrations or other social events) are canceled or postponed at this time. Any concentration of individuals outside their home must be limited to workers providing essential services and social distancing of at least six feet should be practiced.

All Broadway Performances Suspended

Broadway shows in New York City have suspended all performances through April 12. Those holding tickets for performances through April 12, 2020 should contact their point of purchase regarding refunds and exchanges. See statements from Telecharge, Ticketmaster, TodayTix, and TDF below.

Those who have bought tickets from a box office in cash should visit that theater's box office as soon as possible for a refund, as many will be closing.

Telecharge: Your tickets will be automatically refunded back to your credit card. If you bought tickets at a box office with a credit card, your tickets will also be automatically refunded back to your card. 

Ticketmaster: Ticketmaster will automatically generate a full refund to the original point of purchase. 

TodayTix: If you have a ticket to any cancelled show in NYC, you will be given a TodayTix voucher worth 110% of your original order. The vouchers will be worth 110% of your original order total and will be valid for one year. 

TDF: TDF will automatically issue refunds for any canceled performance to the original form of payment. All three TKTS by TDF booths will remain closed until Broadway performances resume.

Resources for Immigrants/Recursos para immigrantes

The following documents contain advice, resources and support options for immigrants living in New York City. / Los siguientes documentos contienen consejos, recursos y opciones de apoyo para inmigrantes que viven en la ciudad de Nueva York.

Best Practices 

From the NYC Department of Health:

Daily Activities: 

  •  Stay home. All New Yorkers — healthy or sick — need to stay home. You should only leave your home for essential tasks, such as work (if you cannot work from home), getting groceries and supplies or essential medical care. Try to use delivery services when possible.
  •  Wash your hands with soap and water often, for at least 20 seconds every time, or use an alcohol-based hand sanitizer. (It must contain at least 60% alcohol.)
  •  Do not touch your face unless you recently washed your hands.
  •  Cover your nose and mouth with a tissue or sleeve when sneezing or coughing. Do not use your hands.
  •  Do not shake hands. Instead, wave or elbow bump.
  •  If you are an older adult or have any chronic health conditions such as lung disease, heart disease, diabetes, cancer, or a weakened immune system, avoid all unnecessary gatherings and events.

Avoiding Crowds in NYC:

  •  Private employers should allow employees to work from home or stagger their work hours.
  •  Walk or bike to work, if possible and if you can't work from home.
  •  If you need to take the train or bus and it is too crowded, wait for the next one.

If You Are Sick, Stay Home:

  •  If you are sick, stay home. If you do not feel better in three to four days, consult your health care provider. Try to call, text, telemedicine or use your patient portal to contact your physician.
  •  Avoid the emergency department and other places you seek healthcare if you are not severely ill. Stay home and keep healthcare access available for others with more severe illness.
  •  If you need help getting medical care, call 311. You can get care in NYC regardless of immigration status or ability to pay.
  •  If you have family or friends who are older adults or have chronic conditions, do not visit them if you feel sick.
  •  Stay home for seven days after your symptoms started and for three days after your fever has stopped without the use of fever-reducing drugs, such as Tylenol and ibuprofen, and your cough or sore throat symptoms have improved.

New Guidance on Face Coverings
People who do not show symptoms may still be able to spread COVID-19. A face covering can help prevent you from spreading COVID-19 to other people, so you should wear one whenever you leave the home.

A face covering can include anything that covers your nose and mouth, including dust masks, scarves and bandanas. Do not use health care worker masks, as those must be preserved for people in the health care system.

Even if you have a face covering, continue to stay home as much as possible and avoid close contact with other people.

Additional guidance from the Center for Disease Control:

Cover coughs and sneezes

  •  Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  •  Throw used tissues in the trash.
  •  Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and Disinfect:

  •  Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  •  If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

From the MTA

If you need to use the subway to get to your job, the MTA has information about current service and the precautions they're taking.

As per the Governor's New York on PAUSE order, individuals should limit use of public transportation to when absolutely necessary and should limit potential exposure by spacing out at least six feet from other riders.

How You Can Help

A number of organizations in the area and across New York are working their hardest to make sure that those in need are able to get help as we deal with the impact of business closings, layoffs or uncertain employment, lack of healthcare, illness, and more.

  •  Broadway Cares/Equity Fights AIDS has a COVID-19 donation page to help those onstage and behind the scenes in the theater world get health care, emergency financial assistance and counseling during the pandemic. 
  •  The Actors Fund provides emergency financial assistance and more to those working in the entertainment industry.
  •  Encore Community Services is providing take-out lunch and home delivered meal service for the elderly and homebound in Midtown. Donate through the link below, or email Jennifer Asquino at to volunteer to help deliver meals, Monday through Saturday. 
  • Covenant House provides housing and supportive services to youth facing homelessness. They have identified accessible, safe quarantine space at each of their houses so they can care for any of their residents in social isolation if necessary.
  •  Other organizations like Food Bank of New York City and City Harvest are also continuing their work to make sure that New Yorkers in need have access to food, including working with local soup kitchens, food pantries, and other community food programs.
  • A number of groups have popped up where healthy volunteers can run errands for housebound and vulnerable members of a neighborhood, including the new organization Invisible Hands.
  • You can also help support local restaurants just by ordering contactless delivery/take-out from them, or buying gift cards to be used later.

Entertainment at a Distance

As everyone in the theater community knows, the show must go on... in a socially responsible way. Numerous performers and organizations have been putting on digital shows and performances, or making older performances available online, so that everyone staying home can still enjoy the incredible New York arts scene while being safe.

In addition to the options below, you can find a variety of virtual events on the What's Happening page.

Playbill also has a calendar of upcoming live streams:

This year's Broadway Backwards — the annual benefit performance where Broadway’s biggest stars and beloved legends share LGBTQ twists on classic and modern favorites — may have been cancelled, but Broadway Cares/Equity Fights AIDS has put up a playlist of phenomenal performances from Broadway Backwards of the past:

Seth Rudetsky and his husband James Wesley are producing Stars in the House, a daily online mini-show featuring stars of stage and screen singing and performing live (from home!). The shows will take place every day at 2pm and 8pm.

Broadway World is presenting Living Room Concerts — performances direct to you live from the living rooms of Broadway performers!

Broadway icon Laura Benanti has asked students whose high school musical has been cancelled to post video clips on twitter with the tag #SunshineSongs. Scroll through the performances or post your own!

The Metropolitan Opera is doing free nightly streams of past performances. If you've enjoyed their opening night live streams on Times Square's electronic billboards, make sure to check it out.

BroadwayHD is an ad-free streaming service with a library of hundreds of productions from Broadway, Off-Broadway, and more.

PBS has several Broadway and West End performances, including Rodgers & Hammerstein’s The King and I, 42nd Street, and Kinky Boots, currently available in their streaming service PBS Passport. Additionally, PBS Great Performances has select classical programming streaming for free through April 13: