Statement from the Broadway League about COVID-19:

Under the direction of Governor Andrew Cuomo, Broadway shows in New York City will suspend all performances immediately in support of the health and well-being of the theatregoing public, as well as those who work in the theatre industry. Performances will commence the week of April 13, 2020.

Those holding tickets for performances through April 12, 2020 should contact their point of purchase for refunds and exchanges.

The Broadway League will continue to closely monitor the evolving coronavirus situation on behalf of the Broadway community and make decisions as circumstances require, in accordance with guidelines from the CDC and state and local health officials.

Resources for Ticket Holders:

Did you have tickets to a Broadway performance taking place between March 12 – April 12, 2020? Telecharge, Ticketmaster, TodayTix, and TDF/TKTS have all issued statements on refunds and vouchers. In all three cases, refunds may approximately 7–10 days to be processed.

Those who have bought tickets from a box office in cash should visit that theater's box office for a refund.

Telecharge: Your tickets will be automatically refunded back to your credit card. If you bought tickets at a box office with a credit card, your tickets will also be automatically refunded back to your card. 

Ticketmaster: Ticketmaster will automatically generate a full refund to the original point of purchase. 

TodayTix: If you have a ticket to any cancelled show in NYC, you will be given a TodayTix voucher worth 110% of your original order. The vouchers will be worth 110% of your original order total and will be valid for one year. 

TDF: TDF will automatically issue refunds for any canceled performance to the original form of payment. All three TKTS by TDF booths will remain closed until Broadway performances resume.

This page will be updated with additional information as it becomes available.


For generations, the Broadway theater district has brought captivating hit musicals and classic modern dramas to visitors. Today, the dazzling lights of the Great White Way attract millions of theatergoers annually. Buzzworthy blockbusters play next to small downtown transfers; revivals of 1930s productions run side-by-side with cutting-edge, technically advanced productions; young, aspiring actors take the stage with veteran stars and celebrities fresh from Hollywood films. Whether you’re getting your tickets straight from the box office, buying online or waiting in line at the TKTS booth on Duffy Square, Broadway offers a Times Square experience for everyone to enjoy.

There’s no business like show business, especially on Broadway — and especially on Broadway, that business is constantly changing. If you want to stay in the loop on Broadway community news, box office buzz, current and upcoming productions, and more, here are a few places to start: